Columbus’ Trusted Web Designers & Developers

The Media Captain’s Columbus web design company focuses on creating top-performing websites for businesses [view our portfolio of sites]. The goal of our team is to build your company a stunning site that you’ll be proud to share that will convert visitors into leads or sales.  We’ve built hundreds of sites for businesses since we opened our doors in 2010 [learn more about our company]. Whether you’re a small, medium or larger sized business, we have project managers, designers and developers in-house in Columbus that will bring the vision of your site to life. We’re organized, proactive, creative, and technically sound, all key components for a smooth sailing web design project.  

Columbus Web Design Company


UpCity named The Media Captain the “Top Web Designer in Columbus.” Hundreds of businesses, both small and large have successfully had their sites designed and developed by our team. With our full-stack, front to backend website development experience (the look and feel of your site on the front end and the bits and pieces, plus optimization on the backend), we’ll confidently be able to handle your project and we know that your finished website will exceed your expectations.

Whether you are looking for a WordPress, eCommerce or a custom site, we have the resources in our downtown Columbus location to make it happen. We’ll focus on the design and technology and optimization so you can focus on growing your business.


Below are some of the most common questions we receive when it comes to businesses inquiring about web design services:

  • How long will it take to complete my site? 
    • On average, we’re able to finish sites in 6-8 weeks. This is dependent on our development queue along with the size and scope of your project. We’ve been asked for rush projects to take a site live in 3-days, which we successful executed on. We’ll work with you on a realistic deadline and come up with pricing based on your scope of work. Contact us for a free consultation.
  • Are your development resources in-house? 
    • Yes, we have our team of designers and developers in our Columbus office. By not outsourcing, we’re able to better streamline communication. Don’t take our word for it, see what Lasting Impressions had to say about our streamlined communication. [view testimonial]
  • Who will be working on my site? 
    • You’ll have a project manager dedicated to your account throughout the site build. This will ensure we are hitting on key deliverable and keeping the project on track. You will also have a designer from our team to make sure the look and feel of the site meets and exceeds your expectations. There will also be a developer on your site to make sure all technical items are in-tact and your site is operating seamlessly.
  • When will I be able to see my site? 
    • After you approve the wireframe and mock-up, you’ll have a link to the development site. You’ll be able to view our progress on desktop and mobile throughout the site build. We have meetings either weekly or bi-weekly with your company to answer questions, showcase progress while making sure all parties are aligned.
  • Do I have to pay for my entire website up-front? 
    • No, we do not require full payment up-front. On average, we require a 35% down-payment but this can dictate based on the project size and scope.
  • Will I be able to edit my website? 
    • Yes. 90% of the sites we build are in WordPress and have a content management system. You’ll easily be able to login into the CMS (content management system) and make changes yourself. Included in the majority of our site builds are training courses so you can confidently manage making changes.
  • Do I have full control of my website? 
    • Yes. Within our agreements it clearly states that you own all development and design files associated with your site. Your website is a crucial asset to your company and we would never hold this hostage.
  • Do you host websites? 
    • Yes. We have a great website hosting plan that many of our clients take advantage of.  We take daily backups of your site, have an emergency backup in place if there were ever an issue with the original backup. We have a staging and production environment. If you are not familiar, staging is a test environment where we can deploy changes to ensure everything works smoothly before rolling out to production, which is a live environment [Learn More].
  • Do you do logo design and branding? 
    • Yes. You can learn more about our design capabilities HERE. We have a great design team that will help create or enhance your brand identify. Whether you need a new logo, want to update an existing one, we can help.
  • Do you optimize the websites you build for SEO? 
    • Yes. SEO is a core service here at The Media Captain and is ingrained in our DNA. We make sure your foundation is in-tact with the right URL structure. We optimize title tags and descriptions throughout the site. We conduct necessary redirects. Our agency has an extensive SEO checklist that we go through prior to site launch.
  • Can you help me with website edits post site launch? 
    • Of course! We’re not going anywhere. We’ll be your partner during development and afterwards. We’ll learn how much you’ll want to rely on us for website edits post site launch. Some clients have simple changes that require less than an hour of work. Others rely on us heavily for over 10-hours of work per month. We’ll come up with a good solution.
  • Do you offer ongoing digital marketing support? 
    • Yes. We have a great team of digital marketing experts. We’ve helped hundreds of businesses with SEO, Social Media, PPC and more. View all of our digital services HERE.
  • What sets Media Captain apart from competitors?
    • We’ve been around for a decade so we have a proven track record. We’ve built hundreds of sites, which you can see in our portfolio. We have designers and developers in-house, which means the look and feel will be stunning (design) and the nuts and bolts will be secure (development). We care deeply about the clients we work with. This might sound cliche but you’ll quickly realize this when coming aboard. Don’t just take our word for it, read what other clients had to say.
  • How Do I Get Started? 
    • You would first set-up a consultation with our agency. We’d get a better idea of the scope of work and we’d be able to properly quote the website project for you. If you decide to move forward, we’d send over a proposal. Once the agreement is executed, we would assign the appropriate team members to your account. We typically needs 5-7 business days to make these assignments and get prepared on our end. We then have a kick-off meeting and follow our standard process and procedures, which you can learn more about below on this page.

Set-Up Consult with Media Captain


This meeting allows both parties to get aligned on the vision for your website. Prior to beginning on development, you’ll sit down with our team of designers, developers and project managers to review your requirement checklist and discuss your site build game plan.


Before starting development, our designers will mock-up the homepage of your new site so you get a vibe of the overall look and feel

Our team will help your business create content for the website that is SEO friendly and captivating

On a weekly or bi-weekly basis, our design and development team will have a phone or video conference with client, which holds both parties responsible for deliverables

Our design and development team will create mock-ups of the core interior pages on your site

Over 60% of website traffic comes from mobile devices so it is imperative the user experience is flawless on mobile, which our team works hard to achieve

We will look at Google Analytics to determine user experience trends with your old site and make recommendations based on our expertise

We will run a technical audit to ensure proper redirects carried over, the Sitemap.xml file has been update, the MX records for your email are updated and much more!

The big day has finally arrived. You approve all components of your site and we are ready to launch!

We are a tight-knit group of developers and designers located in Downtown Columbus. Our clients range from small and medium-sized businesses and start-ups to Fortune 500 companies. Whether you need a WordPress, WooCommerce, Shopify, Magento, or custom .NET site developed with a database for your customers, we can handle the project, no matter how big or small.

Interested in an e-commerce site? LEARN MORE

Be prepared for our copywriters, designers, and developers to ask a lot of questions so we can reverse engineer your business to better understand what your customers or clients are looking for when it comes to your new website. When you work with a full service digital marketing agency, you have a team of experts at your disposal.

Your website tells potential customers who you are, what you do, and how you’ll help them. Your website should show the very best side of you, put your best foot forward, and ensure your potential clients or customers are so impressed in that first second of arriving on your site, and throughout their entire experience there, that they turn from prospects into customers.

“From an upgrade in design to executing on all of the technical items, The Media Captain delivered with flying colors.”

– Christian McCoy | Cookie Bouquets CEO


You Are Interested in Building a Website with The Media Captain.

What’s Next?