Skip to main content

Reviews

HomeReviews

Media Captain Reviews

The Media Captain has worked with hundreds of small, medium and large sized businesses since 2010. They were voted a Top 1% Agency by UpCity and have received numerous awards and recognitions over the years [Learn more about The Media Captain]. Don’t just take our word for it. You can see what clients have had to say on UpCity and Clutch about working with our firm. Below are reviews from Google to provide you with more confidence about our team of developers, designers and digital marketers. If you want to get in touch with a representative of our team, please contact us today!

Excellent
The Media Captain5.0
Based on 194 reviews
Sam Hilty
2 weeks ago
We have had an incredible experience with TMC. They have done a fantastic job reworking our website and improving our PPC. We have received a ton of business as a result of their efforts. Could not recommend a better marketing partner.
Jad Saber
4 weeks ago
⭐⭐⭐⭐⭐ We've had a great experience working with The Media Captain. From the very beginning, the team has been knowledgeable, responsive, and genuinely invested in helping our business grow. A special thank you to Andrew, who has been incredibly professional throughout the entire process. He's always quick to respond, takes the time to explain everything clearly, and consistently provides valuable insights and recommendations. His dedication and attention to detail have made working together smooth and enjoyable. If you're looking for a reliable marketing agency with outstanding customer service, I highly recommend The Media Captain. We look forward to continuing our partnership!
Seth Britt
1 month ago
The Media Captain has done excellent work for us over the past few months. They communicate well, quickly deliver a return on investment, and are just a pleasure to work with all around. Highly recommend.
Keith S (KJS)
1 month ago
⚓️ All aboard! If you're looking for an SEO company that actually delivers, you've found the right crew. I've been involved in SEO for a long time, so I'm probably more critical than most clients. I've worked with multiple agencies over the years, and Media Captain has earned an easy A+ from me. Their communication has been excellent, they're transparent about what they're doing, and—most importantly—they get results. They've helped improve our rankings, cleaned up technical issues, optimized our website, and put together a strategy that actually makes sense for the long haul. What I appreciate most is that they don't overpromise or chase gimmicks. They focus on doing the fundamentals exceptionally well, and it shows. If you're looking for an agency that knows how to navigate the ever-changing SEO waters, I'd confidently recommend Media Captain. ⚓️ A+ crew. A+ service. Full steam ahead!
Charles Starr
1 month ago
I hired The Media Captain in February of this year (2026) for SEO and web design to help Google and other search engines to update where my business moved. We had their 10-hour package, and they were really open to communication between my team and theirs. They completed their tasks within the timeline they provided, and we saw the results we were hoping for. We are now hiring them for ongoing services rather than just the 10-hour package because we are so pleased with their collaborative strategies and implementation.
Amanda Cassity
3 months ago
Erica was great to work with, very patient and quick with responses.
Nathan Crook
3 months ago
We have been working with The Media Captain since 2024 and are very impressed with everyone we have worked with at their organization. Currently TMC is managing our SEO and e-mail marketing and we have seen real results in website traffic, search rankings, and leads from their efforts. Jenn Ryan has been our primary contact and is thoughtful and easy to work with. We look forward to continuing to work with them in the future.
AD DABB
4 months ago
We have been working with The Media Captain for almost a year now and we are very, very pleased. Jason is a true professional, very organized, and extremely effective. His team is also/has been very exceptional at moving the ball forward with all of the services we have requested of them. We actually owe a ton of our growth to TMC. YTD we have added 1,001 new customers. Things are also going very well with the website they are building us. If Jason says they can do it, you can trust it and as long as you get him what he needs, he will make magic of it.. highly recommend!
Kevin Olecki
4 months ago
Media Captain is the best!! They are extremely easy to work with and do everything that I can't as a business owner. They handle all of our website and social media posts and it couldn't be easier! Excellent communication and so very pleasant! Reasonable pricing too! You will not find a better, more competent company anywhere!
Mark Olecki
4 months ago
Personalized attention to all matters. Jason and his team are top-notch! Great communication. Elite execution. Cannot recommend enough. If you are struggling to grow your company's bandwidth, don't hesitate- Call TMC now!
Etay Baharal
4 months ago
Sara from Media Captain is great to work with. She is very responsive and really gives personal care to her clients. I will not forget how she helped me open an account with Google when it looked like it would never happen. It took time, but she stayed on it and didn’t give up until everything was done. Thank you Sara, and thank you to the Media Captain team for the great service.
Mary L
4 months ago
Its been wonderful working with The Media Captain. They really did a great job on our website and have helped our company become very visible on Google. Great team of people!
Andrea White
4 months ago
We’ve had the opportunity to partner with The Media Captain across several clients, supporting digital efforts like SEO and media buying. Their team is responsive, organized, and easy to work with—especially when it comes to collaboration and communication. As a branding and marketing firm, having a digital partner that is proactive and engaged makes a big difference in managing campaigns and aligning strategies across channels. We appreciate their willingness to work alongside our team and their commitment to supporting our clients’ digital presence.
Jeff Borovetz
5 months ago
We are very pleased with their results. I highly recommend them. Stefanie really knows how to increase your online visibility.
Joe Ventresco
5 months ago
It's been a great experience. I'd highly recommend. Jenn and the rest of the team have been great to work with. I can really see the results in my business!
Kristyn Wilson
5 months ago
As the person leading marketing for a local firm, I’ve had the opportunity to work closely with The Media Captain for social media, paid media, and website development. Their team is excellent at communication and does a great job capturing a brand’s voice and tone. They don’t simply prescribe strategies—they take the time to listen, collaborate, and build solutions that actually fit the client. We’re seeing excellent results, and it’s been a very positive experience working together. Having worked alongside many agencies over the years, I especially appreciate their dynamic, professionalism, and thoughtful approach. I would absolutely recommend The Media Captain team.
We really enjoy working with the media Captain. The do a great job sticking to deadlines and always keeping the bar moving forward! We appreciate their attention to detail as well a their ability to hold us accountable.
Natalie Calderone
6 months ago
For the first time ever, I was able to take a true back seat while someone else handled the design and implementation — and the process couldn’t have been smoother from start to finish. I’m incredibly grateful for the team’s creativity, communication, and hard work, and I’m already looking forward to collaborating with them again. Whether you prefer to be fully involved or completely hands-off, TMC has your back. The final product will exceed your expectations.
Andrew Rinius
6 months ago
Our company, WiseSight has been working with The Media Captain for nearly 1 year and could not be happier. The entire team is professional, focused on the tasks at hand, and deliver fantastic results on time and on budget. They come focused, and prepared with updates, feedback, and direction at each meeting. Their preparation and attention to detail are evident with each interaction and deliverable product. It has been a pleasure to work with them on our various marketing and social media efforts. We will continue to use their resources and expertise.
Max Eaton
6 months ago
We recently hire the Media Captain to rebuild our website as well as to handle our marketing and social media. They have been excellent to work with and are very responsive. Brooke and Stephanie have been fantastic.
Summit Shah
6 months ago
We started working with Media Captain in 2025, and it has been one of the best decisions we’ve made for our social media marketing. Their team is incredibly responsive, creative, and consistently organized, which makes everything run smoothly and stress free. Our account manager, Steph, truly feels like an extension of our own company. She’s proactive, communicative, and always on top of the details. It’s rare to find someone who understands your brand so well and genuinely cares about your success. Jason Parks, one of the owners, is also fantastic to work with. He brings a high level of creativity and expertise, and it’s clear he really knows what he’s talking about when it comes to strategy and execution. If you’re looking for a Columbus based marketing company that delivers real results with a personal touch, I can’t recommend Media Captain highly enough.
Carlos Hadlow
7 months ago
Amazing! We’ve worked with several SEO companies in the past, and Jason and his team truly stand out. They take real pride in their work and focus on long-term SEO strategies rather than shortcuts that could hurt your business down the line. Their team is extremely organized, communicates clearly, and makes it easy to implement tasks and deliverables. Since working with them, we’ve seen consistent improvements in our rankings, traffic, and overall online visibility. If you’re looking for a reliable, results-driven SEO company for any type of business, I highly recommend them.
Ive been super pleased with the results ive gotten from the media captain since i started working with them in june. Sara masters and Jenn Ryan have been really efficient and a pleasure to work with!
Anthony Young
9 months ago
OilWorks retained Media Captain in Q2 to take over all digital marketing. The transition was seamless, with clear and timely communication that kept campaigns on track. Media Captain has already delivered measurable improvements in search and optimization, and the team’s organized approach makes collaboration effortless. Jen stands out as a content-writing genius, delivering high-quality material that resonates with our audience. Highly recommended for anyone seeking a reliable, responsive digital marketing partner. Our organic visibility on Google has increased 5x since starting with TMC. We have more exposure in the local pack, AI overviews, and organic listings.