Smooth Sailing
Marketing & Web Design Agency
Why Work with Our Columbus Web Marketing Agency?
We’re a sibling-owned and operated marketing agency that’s been in business since 2010. We’re big enough to have all key resources in-house but small enough that you can always go over ideas with the owners of our company. When you work with us, you get that family feel and have us as an extension of your team. We have over a decade of experience in driving results for our clients and we’re obsessed with web marketing so we have fun along the way!




Marketing Success Stories
How We Help Clients Set Sail Toward Their Business Goals
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×MARKETING SUCCESS STORYHughston, a leading orthopedic practice with over 25 clinics across Florida, Georgia, Alabama, and Tennessee, needed to dominate local search in each market they serve. Our comprehensive local SEO strategy focused on two key areas: optimizing their location and provider pages on their website, while simultaneously enhancing their Google Business Profiles for each clinic. By ensuring consistent information, gathering patient reviews, and maintaining active Google Business Profiles alongside optimized website content, we’ve more than doubled their local search visibility. Now, when people search for orthopedic care in cities like Columbus, GA or Jacksonville, FL, Hughston appears prominently in both map results and organic listings. This increased visibility directly translates to more patients finding and choosing Hughston for their orthopedic care needs. -
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×MARKETING SUCCESS STORYSince 2010, we’ve helped SRE Group, a leading apartment developer, maintain 98%+ occupancy rates across their Central Ohio communities through strategic Google Ads management. Our campaigns continuously target suburb-specific keywords and use compelling ad copy, directing prospects to custom landing pages that showcase each property’s unique features. Despite Google’s evolving landscape over our 13+ year partnership, we’ve consistently adapted our approach, making paid search a cornerstone of their tenant acquisition strategy for both new community launches and ongoing occupancy maintenance. -
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×MARKETING SUCCESS STORYBoss Gal MedSpa dominates search results across Columbus and its suburbs, capturing both broad and specific search intent. We’ve secured Page 1 rankings not only for competitive terms like ‘Columbus MedSpa,’ but also for high-value service-specific searches including ‘facial bar,’ ‘HydraFacial,’ and ‘chemical peels.’ This comprehensive SEO strategy ensures visibility whether potential clients are searching generally for med spas or specifically for treatments – driving a steady stream of qualified leads across the entire Columbus metro area. -
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×MARKETING SUCCESS STORYFor over a decade, we’ve helped Bob Webb maintain #1 rankings for the highly competitive term ‘Luxury Home Builder Columbus.’ Our comprehensive strategy extends beyond the city center, ensuring dominant visibility in key suburban markets like Powell, Lewis Center, and Dublin. When prospective homebuyers search for luxury homes in any Columbus suburb, Bob Webb consistently appears at the top of search results – a crucial advantage in the high-end real estate market.Bob Webb had impressive video assets but wasn’t leveraging them for social media advertising until The Media Captain stepped in. It all started with amazing drone and interior footage of a 14,000 square foot mansion – when our team saw this content, we immediately recognized its potential for paid social and pitched the concept. After this first video received massive engagement with shares and comments, we established a comprehensive strategy to promote all of Bob Webb’s luxury home content on Meta, leading to millions of impressions and significantly elevated brand presence in the Central Ohio luxury home market.
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×MARKETING SUCCESS STORYThe Media Captain helped Amedisys, a publicly traded healthcare company with 530 locations across 38 states, dramatically increase web referrals through strategic PPC campaigns targeting high-value hospice keywords. Our innovative “Is Hospice The Answer” quiz became the cornerstone of their national lead generation strategy, generating thousands of monthly qualified leads. The campaign delivered remarkable results—a 402% increase in online leads and 312% growth in website traffic—helping Amedisys connect more effectively with families during critical healthcare decisions. -
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×MARKETING SUCCESS STORYFUSIAN, with 10+ fast-casual sushi restaurants across Columbus, Dayton, and Cincinnati, needed to boost its local search presence. Our audit revealed that their location pages were filled with generic content not serving their customers or search rankings. We revamped each location page with engaging, area-specific content and an improved user experience highlighting each restaurant’s unique features. The impact was immediate – After our optimization efforts, FUSIAN’s location pages climbed in rankings for targeted local searches like ‘Best Sushi in Grandview’ and ‘Sushi Near Me.’ Each optimized market page saw meaningful ranking improvements, helping local diners discover their nearest FUSIAN restaurant. -
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×MARKETING SUCCESS STORYWhile Jones Metal’s website was generating leads, their digital presence needed refinement. Their site included irrelevant blogs and duplicate service pages, often resulting in unqualified leads that consumed their sales team’s time. We gained deep insights into their complex metal-forming processes through extensive interviews with their experts. This knowledge allowed us to consolidate and refine their content, focusing solely on their core expertise. Over 8 months, we paired this content optimization with a complete website redesign, resulting in both improved search rankings and a more efficient sales process. Now, their digital presence accurately reflects their precision manufacturing capabilities, attracting more qualified leads that align with their services. -
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×MARKETING SUCCESS STORYThe Media Captain manages email marketing for one of Ohio State’s largest NIL collectives. Our strategic campaigns have helped drive millions in donations for THE Foundation. We maintain close communication with key stakeholders, enabling us to create and deploy timely email messages to donors and prospects whenever significant athlete signings occur. For example, when Caleb Downs, one of the most coveted players in the country, announced he was transferring from Alabama to Ohio State, we broke the news via email, leading to a surge in donations. -
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×MARKETING SUCCESS STORYThe Media Captain had a multi-year relationship managing a multi-million dollar annual Google Ads campaign for Highlights. We were responsible for all promotions, creative development, and campaign oversight. Our team consistently improved campaign performance through strategic optimizations and audience targeting. We put together high-level reporting for their executive team and eventually helped them transition this expertise to an in-house position, including comprehensive training to ensure continued success. -
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×MARKETING SUCCESS STORYWhen we inherited this law firm’s digital presence, we discovered significant issues: hundreds of thin blog posts and unfocused service area pages spanning all of Ohio despite their Central Ohio focus. Our strategic overhaul included removing low-quality content and developing authoritative legal content directly from their attorneys. This approach paid off – they now dominate Page 1 rankings across Columbus for highly competitive keywords in auto accidents, personal injury, and medical malpractice. We transformed their scattered online presence into a streamlined website that consistently attracts potential clients right in their backyard.Learn about our experience working with personal injury lawyers
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×MARKETING SUCCESS STORYDermWarehouse, a sister company of ours, has grown from inception into a national brand through our comprehensive digital strategy. With a strong focus on Google Shopping, we’ve built a customer base of over 400,000 while consistently maintaining above a 3:1 ROAS and a 30%+ customer retention rate. This experience demonstrates our deep understanding of e-commerce growth from both an agency and client perspective. -
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×MARKETING SUCCESS STORYOur agency strategically managed Google and Bing paid advertising for Cashmere Hair, consistently delivering over 3:1 return on ad spend by utilizing Shopping, standard PPC, and Performance Max campaigns. We further enhanced conversion rates by implementing an on-site pop-up offering a discount, which seamlessly integrated with our Klaviyo email automation flows, significantly increasing prospect acquisition and nurturing.
Website Portfolio
Make the Next Big Wave With Your New Website
THE MEDIA CAPTAIN’S
Treasure Chest of Services
Unlock your business’s full potential with our comprehensive marketing and web design services. Our clients love that we’re a one-stop shop and leverage our skills across numerous services. Our team will help determine the suite of services that will drive more leads and sales for your business
Are You Ready to Scale Your Business?
What Our Clients Are Saying
I cannot begin to say enough good things about them.
So many yahoos out there claiming to be able to do this type of work who just take your money and give poor service and poor results had me completely jaded and believing that this type of business was a unicorn... well, glitter rainbows and sunshine prevailed and The Media Captain appeared to save the day!
Thank you so much to Erica, Lori and the whole team!
What stood out the most was their incredible communication—they kept us updated every step of the way and were always quick to respond to questions or concerns. The final website exceeded our expectations, and it’s clear their team truly cares about their clients’ success!
We’re so grateful for their expertise and would highly recommend The Media Captain to anyone looking to build or upgrade their online presence. They went above and beyond, and we couldn’t be happier with the results!
I couldn't be happier with the exceptional service provided by The Media Captain team! From the very first consultation, their team demonstrated a deep understanding of our business needs and crafted a tailored strategy that perfectly aligned with our goals.
The results speak for themselves – our website traffic has significantly increased, we've seen a noticeable boost in our organic online presence, and our PPC campaigns have never performed better. They are committed to transparency and communication. They are great at keeping us informed every step of the process for all projects, providing detailed reports and valuable insights that helped us make informed decisions. Their team is not only knowledgeable but also incredibly responsive and always willing to go the extra mile to ensure our satisfaction.
I highly recommend The Media Captain to any business looking to elevate their digital marketing efforts and online presence. Their expertise and dedication have made a significant impact on our success, and we look forward to continuing our partnership with them!
Lauren Johnson
Director of Operations and Client Services I Point Law Co., LPA

What Makes Us Unique
Serving Clients Locally & Nationally
Experts in Marketing, Design & Development
Sibling Owned, with 15 Team Members
Voted Top 1% Agency By Upcity & Clutch


Our Columbus, Ohio Roots
The Media Captain was voted a Top 1% Marketing Agency by UpCity. We’ve earned the trust of hundreds of small, medium, and large-sized clients across many industries. Since 2010, we’ve worked tirelessly to develop thorough processes and a team of skilled marketers, developers, and designers to enhance your brand’s online presence. Nothing makes us happier than helping your business grow. We’re headquartered in Columbus, Ohio [in the former governor’s mansion], yet we help clients througout the United States. Board our ship for a smooth-sailing web marketing experience that will take your company to new heights.
MEET THE TEAM
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Lori Hollinger Admin & Onboarding Specialist
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Michelle DeChicco Development Manager
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Katie Leppert Lead Designer
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Madison Overley Email Marketing and Social Specialist
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Erica Rowe Project Manager
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Austin San Developer
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Zaki Edwards Developer
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Rachelle Kelly Marketing Strategist
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Steph Crumley Social Media Strategist
Our Family of Businesses
When it comes to marketing, we practice what we preach. Not only have we grown The Media Captain into one of the largest marketing & web design agencies in Columbus, we have built other family brands along the way. This includes an eCommerce operation with over 400,000 customers, a media company focusing on entrepreneurship, and a third-party logistics comapnty, a skin care line sold at Nordstrom and throughout the country, and more…




