Google Business Profile optimization and management
We set up, manage, and protect your Google Business Profile so it shows up correctly, ranks locally, and converts searchers into calls and visits.
Included in our ongoing SEO package
Google Business Profile management is one piece of our monthly SEO program, alongside local SEO, content, and technical work. See pricing and the full list of deliverables.
Clients We’ve Helped With Google Business Profile
Boss Gal Beauty
Top local pack rank in each of their four locations: Powell, Grandview, Clintonville, and Easton.
Schiff & Associates
5 consecutive years in the Top 3 local pack ranking in one of the most competitive verticals.
Bainbridge Legal
56% local pack visibility across 11 locations.
Fusian
Corrected the primary category from “Asian Restaurant” to “Sushi Restaurant” and updated each location’s destination URL to its optimized page, resulting in a 20% increase in local visibility across all seven locations.
What’s Included
We map out our SEO strategy quarterly, focusing on what we believe will have the biggest impact. You’ll know what we’re working on and why we’re working on it.
Initial optimization
Set-up and structure
Primary category selection
Location and service area setup
Profile verification
Business description and attributes
Multi-location build-out
Ongoing management
Ongoing management
Weekly Google Posts
Review management
Photo and video optimization
Q&A monitoring
Monthly performance check-ins
Compliance and protection
Defending the profile
Policy-violating review removal
Fake review attack response
Competitor violation reporting
Listing name and category compliance
Suspension & deletion recovery
Reporting
Local keyword tracking
Local keyword rank tracking (SEMrush)
Location-level visibility reports
Call and direction-request tracking
Monthly reporting cadence
Review management, built to convert
Part of ongoing management.
Why The Media Captain for your GBP
Want the full picture?
Get a better understanding of why Google Business Profile is so crucial for local businesses.
Rebrand and Consolidation
When brands merge, split, or rename, their Google Business Profiles need to catch up cleanly.
UB Roofing
UB Roofing previously ran its commercial and residential roofing businesses as separate companies, and decided to bring them together under one cohesive brand.
That left two competing Google Business Profiles: a verified listing with 193+ reviews, and a 14-review listing that was the one actually showing in search.
We manually merged the two profiles as part of the rebrand consolidation, so the listing that appears in search now carries the correct name and the correct review count.
Star Leasing / TEN
Star Leasing and its subsidiary brands (Cooling Concepts, CTL, and NETS) were consolidating under a single new name, TEN, alongside a new website.
We transitioned and updated approximately 35 Google Business listings across Star Leasing and its subsidiaries, including renaming Cooling Concepts to TEN Cool, to reflect the new TEN brand name and site.
What Clients Say
Jason and his team are the absolute best! I left a voicemail and email in a state of panic due to our Google Business Profile getting deleted for no reason, and Jason and his team got back to me right away. Not only did they put us at ease, they worked with us extensively for weeks until we got resolution.
Hercules Stump Grinding LLC
Erica was so patient and helpful in helping me to fix a situation with my Google business page. She has many tricks up her sleeve and got me one step closer to having a verified account after weeks of issues.
L M
Sara from Media Captain is great to work with. She is very responsive and really gives personal care to her clients. I will not forget how she helped me open an account with Google when it looked like it would never happen.
Etay Bahar
237 reviews, 5.0 rating