90% of Consumers Look At Online Reviews Before Making a Purchasing Decision.
We help brands generate more reviews on key platforms via automation.
15+
Years Experience
170+
5-Star Reviews
20
Team Members
Review Platforms We Support
And many industry directories
LEGAL:
MEDICAL:
ECOMMERCE:
Pricing & Information
$125 - $250
per month / per location
Pricing depends on the number of reviews and text messages
A plumbing company with 20 team members will solicit more reviews than a marketing agency launching 10 websites per month
We take volume into account when developing your strategy
3-4 week ramp-up period for implementation
Clients typically start seeing results in month 2
Monthly progress reviews included for existing marketing clients
After our preliminary meeting, we'll determine your exact pricing
Customer Review Journey
See how a customer receives a text message and leaves a review.
Customer receives text | Rates experience highly | Directed to leave review
How Our Process Works
Ongoing Process
- Get integrated into our email and text messaging platform
- Simply upload your customers’ contact information to the dashboard, and it will send text messages and email automations
- We ask your customers to rate their experience on a scale of 1 to 10. If they rate below an 8, it will prompt them to a customer service questionnaire, allowing you to learn and improve upon the experience. Above an 8, and it will direct them directly to the review platform, such as Google.
Set-Up
- Our team will help you create the original templates and messaging based on our experience working with many brands and industries.
- We will take the time to understand your business, so we know the best way to communicate with your customers once a job is completed
- If customers frequently visit your location, we recommend ordering a Zappy Card Reader for the front desk and in strategic locations. We’ll train your team on best practices and how to solicit more reviews.
Smart Review Routing
We ask customers to rate their experience on a scale of 1 to 10
Rating Below 8
Customer Service Questionnaire
Learn and improve the experience
Rating 8 or Above
Direct to Review Platform
Google, Facebook, etc.
SUCCESS STORY:
DermWarehouse
We integrated our in-house eCommerce brand, DermWarehouse, with TrustPilot upon launching in 2016.
9,700+
Reviews on TrustPilot
Average Rating
500+
Google Reviews
The most reviews and highest rating for a derm-owned eCommerce business.
Ready to Boost Your
Online Reviews?
Let’s discuss how we can help generate more
positive reviews for your business